Privacy & Data Handling
Privacy Policy.
This policy explains how Yixing BravoTurf International Co., Ltd. (“BravoTurf”, “we”, “us”) handles information submitted through bravoturf.com.
Last updated: 28 August 20261. Information we collect
When you contact BravoTurf, we may collect your name, company, country, email address, WhatsApp number, area of interest, message, and any artwork or file you choose to attach. We also process limited technical information needed to operate and protect the form, such as an IP-derived rate-limit identifier and submission timestamp.
2. How we use the information
We use enquiry information to review your requirements, communicate with you, coordinate products or supply scope, prepare quotations, maintain necessary business records, prevent abuse and improve the reliability of our website. We do not sell personal information.
3. File uploads and private access
Attachments are stored in private website storage. They are not published as public project files. Authorized BravoTurf personnel and service providers supporting the enquiry workflow may access them only where needed to review and respond to your request. Temporary, signed links may be used for controlled access.
4. Service providers and international processing
BravoTurf uses hosting, database, object storage and authorized transactional email providers to operate the website and deliver enquiry notifications. These providers process information on our behalf under their applicable security and data-handling terms. Because BravoTurf supports international enquiries, information may be processed in countries other than your own.
5. Data retention and security
We retain enquiry records and attachments only for as long as reasonably necessary to respond, manage the related business communication, meet legitimate record-keeping needs and resolve disputes. We use reasonable technical and organizational safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.
6. Analytics and cookies
The current launch version does not use non-essential analytics or advertising cookies. Essential technical functions may still be used to deliver and secure the website. If non-essential analytics is introduced later, this policy and the consent experience will be updated where required.
7. Your choices
You may ask whether BravoTurf holds information about your enquiry, request a correction, or ask us to delete information where applicable. Some records may need to be retained when required for legitimate business, legal or security reasons.
8. Contact us
For privacy questions or a data access, correction or deletion request, contact sales@bravoturf.com. Please provide enough information for us to identify the relevant enquiry.
Privacy questions
Need to ask about your information?
Contact BravoTurf using the same email address associated with your enquiry.
Contact Us